Full-time Operation Manager @ T&S Morrisville LLC

Job Title

Operation Manager

Job Location

591 River Hwy Suite A, Mooresville, NC 28117

Duties

·        Coordinate daily Front of the House and Back of the House restaurant operations.

·        Deliver superior service and maximize customer satisfaction.

·        Respond efficiently and accurately to customer complaints.

·        Regularly review product quality and research new vendors.

·        Appraise staff performance and provide feedback to improve productivity.

·        Estimate future needs for goods, kitchen utensils and cleaning products.

·        Ensure compliance with sanitation and safety regulations.

·        Manage restaurant's good image and suggest ways to improve it.

·        Control operational costs and identify measures to cut waste.

·        Create detailed reports on weekly, monthly and annual revenues and expenses.

·        Promote the brand in the local community through word-of-mouth and restaurant events.

·        Recommend ways to reach a broader audience (e.g. discounts and social media ads).

·        Train new and current employees on proper customer service practices.

·        Implement policies and protocols that will maintain future restaurant operations.

Requirement

At least 3 years’ working experience as Operation Manager, Restaurant Manager.

How to apply

Please send your resume to Liu, Hui, tandsmorrisville@gmail.com with the position you are applying for in the subject line.