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  • Xiao He

Full-time Operation Manager @T&Z Asian Concept LLC

Job Title

Operation Manager


Job Location

940 Market St Ste 122, Fort Mill, SC 29708


Duties

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant's good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations


Requirement

Minimum Bachelor’s degree in Management, Business or related.



How to apply


Please send your resume to Liu, Hui, tandzasianconcept@gmail.com with the position you are applying for in the subject line.

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